Create an account to follow your favorite communities and start taking part in conversations. Thank you Bart . Covid caused us to have to rebook. First, business class consolidator discounts: Worth the risk? Skylux Travel sold me airline ticket for $3,136.97. She did call back and I provided her with my travel itinerary. Don't use SkyLux. There's a membership portal on their website for those who've paid but it's a scam. It's a tough offer to pass up and there are also positive reviews for this company. STAY AWAY FROM SKY LUX. My SkyLux Travel Representative, Nolan Hendersen, was not only incredibly knowledgeable and professional, his patience proved he was genuinely committed to helping me. What is the point of booking through you I asked? AFTER I paid $500 and got my full refund, I received notice from SkyLux that my $500 was a REFUND PENALTY not a TRAVEL CREDIT!? I came to know about Skylux via Google and am trying to buy the business class ticket for 2 adults. The deals seem too good to be true: round-trip first or business class find names like SkyLux, Business Class Guru, Wholesale Flights,
"Skylux Travel forced me to pay $500 for future flight credit to get my full refund". My question is have you ever used them or are you just basing your opinion off the complaints? 2,449* USD Unethical and a rip off. The flights were cancelled due to CoVID and alternative flights werent available. or you have to speak with the same agent who booked your flights originally.I've had to call a few times due to the airline canceling flights and everytime I've been forced to speak to the same agent. Where was the 24hr help? (adsbygoogle = window.adsbygoogle || []).push({});
, New York University School Of Professional Studies. Your pictures, questions, stories, or any good content is welcome. While she was checking the fare, I went to Skylux website and plugged in my itinerary and the page popped up with Deal of the day for my itinerary and it was $2449 RT business class per person. I have been back and forth with three Skylux agents: Moreno, Noah, and Albus Ace and have asked to talk to management, but agents refused to connect me. 388 Market St #1300, San Francisco, CA 94111 United States. Beat local competitors. He sold me a business class and told me repeatedly it was a flatbed. I put in for a refund, but after more than a month nothing. Now, how can one trust this company if they do not honor the deal? Old Price He said, he would let her know to return my call. They are awful. Approved refund after https://reviews.birdeye.com/skylux-travel-147162534322654WORTS EVERTOTAL SCAMTHEY TAKE YOUR MONEY AND YOU WILL NEVER SEE IT AGAIN IF YOU CANCEL..DO NOT TRUST THEM AT ALL, YOU ARE BETTER OFF GOING AND BOOKING https://www.flyertalk.com/forum/online-travel-booking-bidding-agencies/1753611-skylux.htmlMar 17, 2016 Quote: I have used SkyLux travel, and they have consistently offered the best prices and the best service. This is far lower than I have seen and they are offering a full refund if things don't work out or if I cancel and it's in writing via email. That earlier one is closer to what the original time was too. Yes there were ones open but I wasn't allowed to be there. And, then she went into telling me that these special deals have lots of restrictions and all that. It's definitely one of the best services for premium travel arrangements. Delta did not charge a rebooking or cancelation fee as the Italian Government would not allow flights. I have notified my credit card and provided documents and emails of their misrepresentation. The agent told me he didn't understand my point. I found out it was a complete lie and misrepresentation. Gaius is an extraordinary agent with lots of patience and knowledge of the travel industry. Call for a Free Quote. SKYLUX Travel Reviews - 440 Reviews of Skyluxtravel.com Skylux Travel | Complaints | Better Business Bureau Profile. I have been speaking with Bart and he has been beyond helpful and informative with any question i had , and i had a few . I asked him to help me to get refund for the canceled flight. Last agent I talked to was Albus Ace. SKYLUX Travel Reviews - 440 Reviews of Skyluxtravel.com 3. This business is unclaimed. $ 2,749 Skylux Travel Reviews | 112 Reviews of Skyluxtravel.com Skylux Travel Reviews, Rating 4. Without additional $500 he refused to process my refund. Its a SCAM!!!!!!! SkyLux Travel Reviews | Read Customer Service Reviews of www 5. Business Class, R/T, "it's in writing via email" isn't going to help you when it's some dodgy offshore company. Howie is scam artist working for this company. If he's not available, they email him and he gets back to me the next day. Total per person. Birdeye helps millions of local businesses to be found online with all their reviews and accurate business information. Are they one of those outfits that buy other people's frequent flyer miles and sell them to you at cutrate prices which may or may not get you in trouble with the airline? Share your voice on ResellerRatings.com. My SkyLux agent, Norman Griffin, is the best. When booking the new reservation, I was told to book without adding the travel protection and that after ticketing, the agent would take care of this. Skylux Travel Reviews, Rating 4. I will post this review in multiple sites though. They have gone radio silent, and wont return calls. Luxury Travel Services Worldwide. Booked three business class trips to South Africa and even bought the insurance. 3) I dont know if Skylux will remain in business 4) Lufthansa advised that they do not have the funds - instead those funds are held by SkyLux and 5) there is no basis in law or in fact to hold funds for a services that Skylux did not and cannot deliver. That never happened and now the agent will not return emails or calls. My point is that your claim to customer service is false and I will not use you again. Dont book through Skylux! Horrible travel service. COMPLETE SCAM! Easy, done. Over 70,000 businesses use Birdeye everyday to get more reviews and manage all customer feedback. Prices are good, my travel agent does the hassle for me. Save extra $300 with Your Client Discount SKY520-4889 Currently holding over $6k which I cant get back. or economy. SkyLux Travel Reviews, Ratings | Travel Services near 388 Market 10. I am extremely unhappy with SkyLux inability to rectify the situation. WORTS EVERTOTAL SCAMTHEY TAKE YOUR MONEY AND YOU WILL NEVER SEE IT AGAIN IF YOU CANCEL..DO NOT TRUST THEM AT ALL, YOU ARE BETTER OFF GOING AND BOOKING YOURSELFITS BEEN TWO YEARS THEY KEEP AVOIDING MY REFUND WITH EXCUSES.. 6. They don't allow you to use it - you have to go to the airlines' website to see updates, get ticket info, etc. The airline changed the time of the first leg of my flight and could be on an earlier one for the next leg. I told Michelle about it and she put me on hold 2 times and then said, she would call me back in 20 minutes. I was promised that Sky Lux would "Take Care" of the previously paid for Travel Protection. Their prices have gone up this year but it may be worth a trip to the Travel Expo ( I https://www.resellerratings.com/store/Skylux_Travel112 reviews for Skylux Travel, rated 4.24 stars. Deal of the Day You are better off buying directly from airline. The ticket included round trip from Dallas, TX to Moscow, Russia on Lufthansa Airlines, departing September 2, 2020. Read About skyluxtravel.com SkyLux Travel Reviews, Ratings | Travel Services near 388 Market First, business class consolidator discounts: Worth the risk? As it was I had to wait for EST hours. Limited time offer, ends on September 5. SkyLux Online Travel Agent - Bargain Travel Forum - Tripadvisor. Scam !!! "I have been speaking with Bart and he". I called skylux as I thought I could for assistance and it wasn't any help. First they gave me a hard time because I had to know the exact agent and could only talk to him. Then there was no lounge available. Press J to jump to the feed. Dominate search results. I want my $500 travel credit back now because: 1) this is required by Department of Transportation Guidance issued on May 12, 2020 that provides that if a flight is cancelled, the airline agrees to a refund, and the travel agency holds the funds, then the travel agency should provide a refund to the customer 2) Lufthansa agrees that I am entitled to a full refund. Dallas Mumbai Hard sell and then when you have a problem,,, no answer. This profile is powered by Birdeye. I have flown business class on my own dime and it is very comfortable for long journeys. Ive inquired repeatedly. Read About skyluxtravel.com 8. SkyLux Travel is 12 out of 45 best companies in https://www.tripadvisor.com/ShowTopic-g1-i12290-k7559282-SkyLux_Online_Travel_Agent-Bargain_Travel.htmlThe in flight service was excellent and the seats were very comfortable. We had paid for the Sky Lux travel protection. Get more reviews from your customers with Birdeye. He said that I could get a full refund ONLY if I pay an additional $500 for a travel credit. when things go sideways, you're screwed. "Nancy Lewis is a great communicator and", Nancy Lewis is a great communicator and was very helpful in planning my trip. https://smart.reviews/business/skyluxtravel.comTerrible lying, manipulative cheating and non responsive company with the worst customer service I have ever experienced in my 78 years. I dispute the charge of $500 to my credit card that Skylux did not and cannot deliver. I take annual vacations. See below cut and paste from the Skylux page: Discounted Business & First Class Flights - All Airlines, All Routes. Live Service 24/7. For short distances I fly premium econ. I am using Skylux Travel since 2014 and have no plans on moving my bookings elsewhere. Today, Michelle Hamilton contacted me via email and I replied to her and gave my phone number and asked her to call me back. Excellent attention an best deals for business class. Best to work on investing or earning more money to fly business legitimately. Grow your business. 4. https://www.bbb.org/us/ca/alameda/profile/business-travel/skylux-travel-1116-463583/complaints. I kept being told it was the airline and not you. Read real customer ratings and reviews or write your own. Having more money offers much more benefits on a lot of things beyond flights. Clickbait, spam, memes, ads, brochures, classifieds, surveys or self-promotion will be removed. Thank you for your assistance! Any thoughts on this company? just talk to all the people who are STILL waiting from covid refunds from companies like this. don't book through OTAs. They have a lot of complaints with BBB. Then I was told it would cost $2000 for a change. Press question mark to learn the rest of the keyboard shortcuts, https://www.bbb.org/us/ca/alameda/profile/business-travel/skylux-travel-1116-463583/complaints. He always pays attention to what i want and has saved me time and money every time. Wow, I'm impressed with the service! https://www.sitejabber.com/reviews/skyluxtravel.com, https://www.bbb.org/us/ca/alameda/profile/business-travel/skylux-travel-1116-463583/complaints, https://www.trustpilot.com/review/www.skyluxtravel.com, https://www.tripadvisor.com/ShowTopic-g1-i12290-k7559282-SkyLux_Online_Travel_Agent-Bargain_Travel.html, https://www.resellerratings.com/store/Skylux_Travel, https://smart.reviews/business/skyluxtravel.com, https://reviews.birdeye.com/skylux-travel-147162534322654, https://www.flyertalk.com/forum/online-travel-booking-bidding-agencies/1753611-skylux.html, https://www.sfgate.com/travel/article/airlines-business-class-consolidators-13786417.php. Was offered a first class one way ticket to Italy for $2400. I asked for my money back and he sent me an email with a Delta airline cabin flatbed, claiming its Iceland air cabin. Skylux Travel | Complaints | Better Business Bureau Profile. Not cool when your flight was cancelled and time is important when trying to book onto other flights! Due to COVID-19, the flight was canceled by Lufthansa, which qualified the ticket for a full refund. She never called me back and so I called again at 5 PM CST and spoke with another female agent and told her the same and she tried to get hold of Michelle and could not, so I told her about the deal and she started telling me that deal is not for my itinerary. Skylux Travel Reviews | 112 Reviews of Skyluxtravel.com 7. 2. SkyLux Travel Reviews | Read Customer Service Reviews of www SkyLux Online Travel Agent - Bargain Travel Forum - Tripadvisor. I was forced to pay $500 for future flight credit to get my full refund of $3,136.97. Learn more about Birdeye, How a mass text service can help real estate agents (with templates). Im beginning to think my refund will never come even though it is required by law. Owners who claim this profile can update information, boost SEO, and more. It was hour later, I asked another agent to call me and when he did, I told him about my conversation with Michelle Hamilton and asked to talked to her. r/travel is a community about exploring the world.
"Skylux Travel forced me to pay $500 for future flight credit to get my full refund". My question is have you ever used them or are you just basing your opinion off the complaints? 2,449* USD Unethical and a rip off. The flights were cancelled due to CoVID and alternative flights werent available. or you have to speak with the same agent who booked your flights originally.I've had to call a few times due to the airline canceling flights and everytime I've been forced to speak to the same agent. Where was the 24hr help? (adsbygoogle = window.adsbygoogle || []).push({});
, New York University School Of Professional Studies. Your pictures, questions, stories, or any good content is welcome. While she was checking the fare, I went to Skylux website and plugged in my itinerary and the page popped up with Deal of the day for my itinerary and it was $2449 RT business class per person. I have been back and forth with three Skylux agents: Moreno, Noah, and Albus Ace and have asked to talk to management, but agents refused to connect me. 388 Market St #1300, San Francisco, CA 94111 United States. Beat local competitors. He sold me a business class and told me repeatedly it was a flatbed. I put in for a refund, but after more than a month nothing. Now, how can one trust this company if they do not honor the deal? Old Price He said, he would let her know to return my call. They are awful. Approved refund after https://reviews.birdeye.com/skylux-travel-147162534322654WORTS EVERTOTAL SCAMTHEY TAKE YOUR MONEY AND YOU WILL NEVER SEE IT AGAIN IF YOU CANCEL..DO NOT TRUST THEM AT ALL, YOU ARE BETTER OFF GOING AND BOOKING https://www.flyertalk.com/forum/online-travel-booking-bidding-agencies/1753611-skylux.htmlMar 17, 2016 Quote: I have used SkyLux travel, and they have consistently offered the best prices and the best service. This is far lower than I have seen and they are offering a full refund if things don't work out or if I cancel and it's in writing via email. That earlier one is closer to what the original time was too. Yes there were ones open but I wasn't allowed to be there. And, then she went into telling me that these special deals have lots of restrictions and all that. It's definitely one of the best services for premium travel arrangements. Delta did not charge a rebooking or cancelation fee as the Italian Government would not allow flights. I have notified my credit card and provided documents and emails of their misrepresentation. The agent told me he didn't understand my point. I found out it was a complete lie and misrepresentation. Gaius is an extraordinary agent with lots of patience and knowledge of the travel industry. Call for a Free Quote. SKYLUX Travel Reviews - 440 Reviews of Skyluxtravel.com Skylux Travel | Complaints | Better Business Bureau Profile. I have been speaking with Bart and he has been beyond helpful and informative with any question i had , and i had a few . I asked him to help me to get refund for the canceled flight. Last agent I talked to was Albus Ace. SKYLUX Travel Reviews - 440 Reviews of Skyluxtravel.com 3. This business is unclaimed. $ 2,749 Skylux Travel Reviews | 112 Reviews of Skyluxtravel.com Skylux Travel Reviews, Rating 4. Without additional $500 he refused to process my refund. Its a SCAM!!!!!!! SkyLux Travel Reviews | Read Customer Service Reviews of www 5. Business Class, R/T, "it's in writing via email" isn't going to help you when it's some dodgy offshore company. Howie is scam artist working for this company. If he's not available, they email him and he gets back to me the next day. Total per person. Birdeye helps millions of local businesses to be found online with all their reviews and accurate business information. Are they one of those outfits that buy other people's frequent flyer miles and sell them to you at cutrate prices which may or may not get you in trouble with the airline? Share your voice on ResellerRatings.com. My SkyLux agent, Norman Griffin, is the best. When booking the new reservation, I was told to book without adding the travel protection and that after ticketing, the agent would take care of this. Skylux Travel Reviews, Rating 4. I will post this review in multiple sites though. They have gone radio silent, and wont return calls. Luxury Travel Services Worldwide. Booked three business class trips to South Africa and even bought the insurance. 3) I dont know if Skylux will remain in business 4) Lufthansa advised that they do not have the funds - instead those funds are held by SkyLux and 5) there is no basis in law or in fact to hold funds for a services that Skylux did not and cannot deliver. That never happened and now the agent will not return emails or calls. My point is that your claim to customer service is false and I will not use you again. Dont book through Skylux! Horrible travel service. COMPLETE SCAM! Easy, done. Over 70,000 businesses use Birdeye everyday to get more reviews and manage all customer feedback. Prices are good, my travel agent does the hassle for me. Save extra $300 with Your Client Discount SKY520-4889 Currently holding over $6k which I cant get back. or economy. SkyLux Travel Reviews, Ratings | Travel Services near 388 Market 10. I am extremely unhappy with SkyLux inability to rectify the situation. WORTS EVERTOTAL SCAMTHEY TAKE YOUR MONEY AND YOU WILL NEVER SEE IT AGAIN IF YOU CANCEL..DO NOT TRUST THEM AT ALL, YOU ARE BETTER OFF GOING AND BOOKING YOURSELFITS BEEN TWO YEARS THEY KEEP AVOIDING MY REFUND WITH EXCUSES.. 6. They don't allow you to use it - you have to go to the airlines' website to see updates, get ticket info, etc. The airline changed the time of the first leg of my flight and could be on an earlier one for the next leg. I told Michelle about it and she put me on hold 2 times and then said, she would call me back in 20 minutes. I was promised that Sky Lux would "Take Care" of the previously paid for Travel Protection. Their prices have gone up this year but it may be worth a trip to the Travel Expo ( I https://www.resellerratings.com/store/Skylux_Travel112 reviews for Skylux Travel, rated 4.24 stars. Deal of the Day You are better off buying directly from airline. The ticket included round trip from Dallas, TX to Moscow, Russia on Lufthansa Airlines, departing September 2, 2020. Read About skyluxtravel.com SkyLux Travel Reviews, Ratings | Travel Services near 388 Market First, business class consolidator discounts: Worth the risk? As it was I had to wait for EST hours. Limited time offer, ends on September 5. SkyLux Online Travel Agent - Bargain Travel Forum - Tripadvisor. Scam !!! "I have been speaking with Bart and he". I called skylux as I thought I could for assistance and it wasn't any help. First they gave me a hard time because I had to know the exact agent and could only talk to him. Then there was no lounge available. Press J to jump to the feed. Dominate search results. I want my $500 travel credit back now because: 1) this is required by Department of Transportation Guidance issued on May 12, 2020 that provides that if a flight is cancelled, the airline agrees to a refund, and the travel agency holds the funds, then the travel agency should provide a refund to the customer 2) Lufthansa agrees that I am entitled to a full refund. Dallas Mumbai Hard sell and then when you have a problem,,, no answer. This profile is powered by Birdeye. I have flown business class on my own dime and it is very comfortable for long journeys. Ive inquired repeatedly. Read About skyluxtravel.com 8. SkyLux Travel is 12 out of 45 best companies in https://www.tripadvisor.com/ShowTopic-g1-i12290-k7559282-SkyLux_Online_Travel_Agent-Bargain_Travel.htmlThe in flight service was excellent and the seats were very comfortable. We had paid for the Sky Lux travel protection. Get more reviews from your customers with Birdeye. He said that I could get a full refund ONLY if I pay an additional $500 for a travel credit. when things go sideways, you're screwed. "Nancy Lewis is a great communicator and", Nancy Lewis is a great communicator and was very helpful in planning my trip. https://smart.reviews/business/skyluxtravel.comTerrible lying, manipulative cheating and non responsive company with the worst customer service I have ever experienced in my 78 years. I dispute the charge of $500 to my credit card that Skylux did not and cannot deliver. I take annual vacations. See below cut and paste from the Skylux page: Discounted Business & First Class Flights - All Airlines, All Routes. Live Service 24/7. For short distances I fly premium econ. I am using Skylux Travel since 2014 and have no plans on moving my bookings elsewhere. Today, Michelle Hamilton contacted me via email and I replied to her and gave my phone number and asked her to call me back. Excellent attention an best deals for business class. Best to work on investing or earning more money to fly business legitimately. Grow your business. 4. https://www.bbb.org/us/ca/alameda/profile/business-travel/skylux-travel-1116-463583/complaints. I kept being told it was the airline and not you. Read real customer ratings and reviews or write your own. Having more money offers much more benefits on a lot of things beyond flights. Clickbait, spam, memes, ads, brochures, classifieds, surveys or self-promotion will be removed. Thank you for your assistance! Any thoughts on this company? just talk to all the people who are STILL waiting from covid refunds from companies like this. don't book through OTAs. They have a lot of complaints with BBB. Then I was told it would cost $2000 for a change. Press question mark to learn the rest of the keyboard shortcuts, https://www.bbb.org/us/ca/alameda/profile/business-travel/skylux-travel-1116-463583/complaints. He always pays attention to what i want and has saved me time and money every time. Wow, I'm impressed with the service! https://www.sitejabber.com/reviews/skyluxtravel.com, https://www.bbb.org/us/ca/alameda/profile/business-travel/skylux-travel-1116-463583/complaints, https://www.trustpilot.com/review/www.skyluxtravel.com, https://www.tripadvisor.com/ShowTopic-g1-i12290-k7559282-SkyLux_Online_Travel_Agent-Bargain_Travel.html, https://www.resellerratings.com/store/Skylux_Travel, https://smart.reviews/business/skyluxtravel.com, https://reviews.birdeye.com/skylux-travel-147162534322654, https://www.flyertalk.com/forum/online-travel-booking-bidding-agencies/1753611-skylux.html, https://www.sfgate.com/travel/article/airlines-business-class-consolidators-13786417.php. Was offered a first class one way ticket to Italy for $2400. I asked for my money back and he sent me an email with a Delta airline cabin flatbed, claiming its Iceland air cabin. Skylux Travel | Complaints | Better Business Bureau Profile. Not cool when your flight was cancelled and time is important when trying to book onto other flights! Due to COVID-19, the flight was canceled by Lufthansa, which qualified the ticket for a full refund. She never called me back and so I called again at 5 PM CST and spoke with another female agent and told her the same and she tried to get hold of Michelle and could not, so I told her about the deal and she started telling me that deal is not for my itinerary. Skylux Travel Reviews | 112 Reviews of Skyluxtravel.com 7. 2. SkyLux Travel Reviews | Read Customer Service Reviews of www SkyLux Online Travel Agent - Bargain Travel Forum - Tripadvisor. I was forced to pay $500 for future flight credit to get my full refund of $3,136.97. Learn more about Birdeye, How a mass text service can help real estate agents (with templates). Im beginning to think my refund will never come even though it is required by law. Owners who claim this profile can update information, boost SEO, and more. It was hour later, I asked another agent to call me and when he did, I told him about my conversation with Michelle Hamilton and asked to talked to her. r/travel is a community about exploring the world.