Our Dispatch team will send you tracking information so you can track your package. Olivia Bottega shall have no obligation to accept any item that is returned damaged, soiled, notably worn, or missing items or attachments. Items marked as sale or purchased with a promotional code. 2022 OLIVIA BOTTEGA we are always ready to help and find options! Olivia Bottega offers a risk-free 7 calendar day return policy (from the moment you receive your package) to return the item. If you'd like to return an item, just follow the steps below. The satin looks glamorous and priceless, like a gold inglot melted into a beautiful A-line dress just for you. Goods size 16+ (In stock and ready to ship dresses can be returned regardless of the size). Great choices for tropical destination weddings. Our goal is to provide a stress-free shopping experience, make sure you love your purchase, and be here for you as your plans evolve. Items damaged or soiled when in the buyers possession. Also we are ready to discuss each individual issues and find a way out of any situation. The dress is not exceeding size 14 and dress length is no shorter than 43 inches (110 cm), including if the dress is made according to individual measurements. We will call a DHL courier for you to pick up the goods for return. Items sent back to us without first requesting a return will not be accepted. BUST - Measure around fullest part2. (replacing a jewel, replacing a button, minor light marks that can be easily cleaned off etc). Goods that we have in stock can be returned regardless of size. . We understand how upsetting it can be for our brides when a dress is found to have damage or blemishes. Australia, New Zealand and Oceania: 6-18 business days. Returns that are posted for shipment after the 48 hour deadline will not be accommodated and will be considered a final, non-returnable sale. All rights reserved. To choose the correct size for you, measure your body as follows: - Some styles have ease added for your comfort. You can always contact us for any return question at shipping@oliviabottega.com. For details, see individual items. Alice + Olivia Women's Virgil Boat Neck Wrap Dress, Alice + Olivia Women's Crawford Smocked Mini Dress, Alice + Olivia Women's Tayla Lantern Mini Dress. Find answers in product info, Q&As, reviews. How confident are you in finding a size that will fit you well? We offer worldwide delivery. Within reason, Olivia Bottega considers acceptable signs of wear to be small - both in size and amount - and easily remedied. A brand new item may show gentle signs of being handled. Need help? This includes items such as belts, veils, detachable sleeves, bows, or any designer packaging like authenticity cards, price tags, dust bags, garment bags, etc. The return fee will not be waived for minor items that can be easily fixed (replacing a jewel, replacing a button, minor light marks that can be easily cleaned off etc). To be eligible for a return, your item must be in the same condition that you received it, unworn or unused and in its original packaging. Department Send the item back within 14 days of delivery or receiving. For short dresses the length is not shorter than 17 inches (45 cm). Subscribe to get special offers, free giveaways, and once-in-a-lifetime deals. In stock - Processing time 2-3 business days. Our return policy is valid on all of the dresses for a $100-$220 return fee (depends on a weight of the particular dress)*. : Shipping costs on other items (accessories) are calculated at checkout. You can choose dresses in stock. , Date First Available Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them. Customers rate us 5.0/5 based on 577 reviews. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. We not responsible for delays due to customs. After viewing product detail pages, look here to find an easy way to navigate back to pages you are interested in. Please contact us to receive more precise information. If approved, youll be automatically refunded on your original payment method. Top subscription boxes right to your door, 1996-2022, Amazon.com, Inc. or its affiliates, Learn more how customers reviews work on Amazon. As a rule takes us 3-12 weeks to make a dress (depends on a particular style). Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue. Shipping time 3 - 15 days. . Firm corset hugs your torso in the most romantic way possible, added by gentle lace on the back and tight around your waist. Unable to add item to List. : , ASIN For some dresses, the ASAP order option is not available . HEIGHT. Texting allows you to go about your day and respond at your leisure. If you are in between sizes, it is suggested to chat to a stylist or order the dress in custom size. If the item is not returned in its original condition, the buyer is responsible for any loss in value. Please try your search again later. Please make sure that you are posting in the form of a question. Returns: To be eligible for a return, your item must be in the same condition that you received it, unworn or unused and in its original packaging. There was an error retrieving your Wish Lists. Help others learn more about this product by uploading a video! We can offer rush ordersfor extra charge if you need the dress to be made within two or three weeks (made-to-order dresses). Full content visible, double tap to read brief content. Concerns of this nature will be assessed on an individual basis by our team. Floor-lenght of a skirt is stunning and makes your look taller and sophisticated. This means that they can be easily cleaned or brushed off, taken off with a lint roller, trimmed with scissors, or sewn back on (etc). SLEEVES LENGTH - Arm slightly bent, measure from the shoulder through the elbow to the wrist7. Buyer carefully packs item(s) for shipping. We'll do our best to meet these shipping estimates. We can offer rush ordersfor extra charge if you need the dress to be made within two or three weeks (made-to-order dresses). When a dress is tried on or packaged/unpackaged to ship, it is reasonable to expect some signs of acceptable wear and tear during these actions. Accessories: veils, coats, sweaters, face masks, jackets, detachable sleeves. Please try again. 1. Reasonable wear and tear* from trying on the dress may be considered by the Olivia Bottega team. BICEP - The fullest point6. Your question might be answered by sellers, manufacturers, or customers who bought this product. FREE Shipping on orders over $25 shipped by Amazon. Buyers are responsible for any customs and import taxes that may apply. It also analyzed reviews to verify trustworthiness. For details on your order, please email us shipping@oliviabottega.com. WAIST - Measure around natural waistline3. To calculate the overall star rating and percentage breakdown by star, we dont use a simple average. The processing time starts from the moment of confirmation of the order by manager via email. Off-shoulder boat neckline concentrates all of the attention to your beauty and great sense of fashion. Taydey Women's Ruched Stripe Sleeveless Knee Length Party Evening Dress, OFEEFAN Women's Cold Shoulder Tunic Top T-Shirt Swing Dress with Pockets, ELESOL Women's Half Sleeve Swing Dress Vintage Floral A Line Cocktail Party Dress, QIXING Women's Off The Shoulder Loose Tank Dress Summer Swing Sundress, Cable Stitch Women's Fit-and-Flare Knit Dress, PCEAIIH Women's Short Sleeve Cold Shoulder Tunic Top Swing T-Shirt Loose Dress with Pockets, Your recently viewed items and featured recommendations, Select the department you want to search in, Alice + Olivia Women's Nelle Red Spaghetti Strap Mini Dress, Select Size to see the return policy for the item. The fabric feels so smooth against your skin, so you will feel the most confident all wedding long. Brief content visible, double tap to read full content. If your return is accepted, well send you a return shipping label, as well as instructions on how and where to send your package. Buyer ships the item within 48 hours after receiving the label. Your opinion matters to us and will help us create a better experience. - As a rule, made-to-measure dresses above size 14 are non-refundable. Please contact us for a more precise information,we are always ready to help and find options! This includes items such as belts, veils, detachable sleeves, bows, or any designer packaging like authenticity cards, price tags, dust bags, garment bags, etc. - All ready-to-ship dresses are refundable regardless of the size. SKIRT LENGTH - From the waist to the floor with the heals in.5. Buyer emails their return request to Olivia Bottega within the 7 days of receiving their item. To start a return email us at, You can always contact us for any return question at, marks from touching other objects or the floor, missing or loosened buttons, beads, or gems. The time we need to prepare an order for shipping varies. If you have any questions about shipping you can us at email shipping@oliviabottega.com. If provided, all other items or attachments shipped with the purchased dress must be included with your return. Please remember it can take some time for your bank or credit card company to process and post the refund too. HIPS - Measure 20cm down from the natural waistline4. : We provide free shipping on all dresses. Olivia Bottega will notify you once weve received and inspected your return, and let you know if the refund was approved or not. Please try again. Shipping costs on other items (accessories) are calculated at checkout. Concerns of this nature will be assessed on an individual basis by our team. The original garment bag or protective packaging used by the seller must be returned (unless it is insufficient). The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. . Contact us and one of our expert stylists in customer service will text you back! There was a problem completing your request. Plus Size Off-the-Shoulder Satin Wedding Dress Alice, Free Custom Size & Available Custom Changes, Available interest-free installment Buy Now, Pay Later, Olivia Bottega offers a risk-free 7 calendar day return policy (from the moment you receive your package) to return the item. Beautiful satin dress is an absolutely stylish and comfortable choice for your wedding. If you have any questions about shipping you can us at email, For details on your order, please email us. All international orders are sent via DHL which takes between 2-18 business days to arrive.