The experience was very positive for us. I have been calling on him since before Covid and have never worked with anyone so efficient, respectful, & with integrity & ethic to his service when bumps in the ticket happen. I am a return customer. "There are consolidators who are real consolidators who sell through travel agents and sometimes directly to the public, and we do that," Fleetwood said. Sean was very patient and worked very hard to get a business class flight to Australia for me! I am impressed by his integrity, customer orientation, and thoroughness. I had some difficult circumstances and he stayed on top of the issues . Customer Service 24/7 via phone or email. A promo page onCheapFirstClass.com says it has recently snagged SFO-AMS fares for just $2,845. After 2 successful rebookings I was finally able to travel. Were so grateful that you took the time out of your day to share your review with us, Don & Mary. Yer boy Hank here has an unhealthy obsession with the big-decked rugged types over at Hard Brit Lads. Ronnie Williams has become my go-to person for all our travel flight bookings. SaaS, Android, Cloud Computing, Medical Device), Where the organization is headquartered (e.g. I am a frequent traveler and will be using this new discovered site for all my trips. Worst travel agent ever! I want fairness. Patrick was very courteous, competent, and professional. 919 N Market St, Wilmington, DE 19801, USA, Travel agency in New Castle County, Delaware, 3422 Old Capitol Trail #755, Wilmington, DE 19808, USA, 2711 Centerville Rd, Wilmington, DE 19808, USA, Little Falls Dr #251, Wilmington, DE 19808, USA, 2124 Delaware Ave, Wilmington, DE 19806, USA, 3616 Kirkwood Hwy a1550, Wilmington, DE 19808, USA, 3613 F Kirkwood Hwy, Wilmington, DE 19808, USA, 1708 Lovering Ave # 203B, Wilmington, DE 19806, USA. Also, we're very picky, like max one flight change and max 4 hours wait and no departure before noon. please contact me. Thank you. Instead, you fill out an online form with your flight parameters, then you have to wait for someone at the agency to call or email you back. We are sorry to hear that you had a bad experience. Our specialists will give you access to unique offers tailor-made with your preferences. Just one phone call. Multiple phone calls, but once ticket was paid forno care, then had to go through other supervisors, but just lies, poor customer service and poor care. Our service is available anytime via phone or email, offering 24/7 global support wherever you are: 855-5-SKY-LUX (USA/Canada), 1-800-018-325 (Australia), 0800-610-1513 (UK), 3159-0744 (Singapore). Search Manta's Directory to find the Small Business you're looking for, San Francisco, I highly recommend Ronnie to anyone who likes the combination of quality service and good price. Mostly because of managers that take care of all questions and goes the extra mile for customer. > Upgrades from Economy to Business, from Business to First class cabin. Good customer service is hard to come by these days and great customer service is near to impossible - Sean was greats and deserves every bit of 5-stars! Florence M. helped me when I made my first inquiry about SkyLux and the service(s) they offered, specifically best price international business class fares. TravelSkills on SFGate is brought to you by Visa, SFO flight will only be seasonal, Air Italy says, Lyft testing taxi-style queues for airport pick ups. Book cheap business class tickets and cheap business class airfare with Skylux Travel today. View contacts for Skylux Travel to access new leads and connect with decision-makers. She is prompt yo deliver travel options, she responds within hours and I dont know if she ever sleeps. Can you upgrade my ticket from ist to mia. We thank all the travelers who take their time to leave their reviews about SkyLux Travel. What kind of deals are we talking about? The 1978 releaseTicket Home followed the sexual exploits of blonde farmboy Luke in the big city. Not only are his looks sensually unique, he can take a dick (or many) very Lucas Entertainment, bringing us high-end gay porn since 1998, is at it again bringing you a wildly hot time with Alpha Cum. Skylux Travel has quite many listed places around it and we are covering at least 61 places around it on Helpmecovid.com. My wife, M. P. Martin-Strader, already sent your information& recommendations to our friends who like to travel. "The airlines that need the consolidators the most tend to be new to a market, and frankly ones you've never heard of," he said. My wife and I have used Henry at Skylux for all our personal travel over the past several years. We just tell them and provide our agent's name and number. Chris McGinnis is the senior travel correspondent for SFGate. Bad service. (Image: Korean Air). We went to the island of Naxos and Greece in September 2019 and had perfect flights. The trip immediately showed up in my United Airlines account. We use services of Spike who knows his stuff. I'm out $6,000! I'll recommend Skylux to all my friends. Great help from the Travel Agent Dev Palmer in the last step of 4 weeks ordeal. Don't miss out on a shred of important travel news! I needed the agency to work with the airline to get that re-instated but basically the agent took me for a ride quoting either not being to contact the airline or chasing a non-existent refund. Active, Closed, Whether an Organization is for profit or non-profit, General contact email for the organization, Edit Lists Featuring This Company Section, Delaware Companies With More Than $10M in Revenue. The savings is substantial over booking direct with the airlines and our agent has gone above and beyond to insure that we have the best flight itinerary possible. Thank you for contacting us. > Personal Travel Managers available anytime via phone or email. Airline ticket consolidators are a subset of the travel industry that was born before the internet when airlines had more seats to sell than they knew what to do with, said business travel expert Joe Brancatelli, the founder of joesentme.comwebsite, told us. Dear Suezie,Were so grateful that you took the time to leave us a 5-star review. Wonderful company, great vacation, amazing atmosphere on excursions. Dear Customer, Thank you! It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback. Tip for consumers:Strictly avoid using them. I can praise 100% rest for a long time, but our return for new impressions speaks for us. When I arrived at LAX the airline would not accept or honor my tickets. But these tickets are not being sold by airlines. We value your feedback and cant wait to serve you again. It means a lot to us. Uncoupled, starring continue reading, Flashback Friday is back with this vintage threesome, originally from Falcon Studios. Skylux provides all our clients with excellent personal service, 24 hours a day, 7 days a week. We haven't changed our name in 35 years.". Theyll be thrilled! "Then there are discount ticket brokers you find them searching on Google, and some of them are the problem ones. Hector saved me when Lufthansa canceled all flights to Germany on July 26. Yet they are offering only ticket value credit for travel only to Istanbul , only on Turkish Air Lines and expiring shortly. And look for accreditation or endorsements from travel associations. Thank you for contacting us. They told me my refunds were paid in 21 days and there was NO payment coming in. Some market directly to consumers via ads popping up on various websites. I will definitely use them again for my future international trips. Cheers! After purchase a ticket I tried to add my dog on my ticket and United informed me, not dog allowed in business class on the particular boing. CA 94111, San Francisco, Seats in business class are configured 2-3 2 which means a dreaded middle seat, but with so much space, even a middle seat is not so bad. Time for another installment of PUMPING UP with, well, with me . Thank you! Ask frank questions about how long the company has been in business, how many clients they assist, which airlines they work with, or if they have any references you can call. The issue reported in that email has FIVALLY been resolved. Our agent Dime got always back to us immediately, and gave us the most direct routs and was always was top of everything. What services we offer Thank you for contacting us. If caught, fliers might have their tickets cancelled, and the airline might shut down frequent flier accounts. I am very thankful! God forbid if you were to make changes to your dates you will never get hold of any agent. My experience with Veronica at Skylux has been an outstanding one. - Don't always expect frequent flier miles from your trips. Mr. Frank Hart is very efficient, full of knowledge. > Upgrades from Economy to Business, from Business to First class cabin. "I'm not a huge fan airfare consolidators as a way for most people to save on airfare, for a few reasons," said Scott Keys, the founder of the popular Scott's Cheap Flights website, in an interview. SkyLux Travel does not provide customer service, does not return calls/emails and does not do anything beyond selling plane tickets to you. We get great price and iteanrry for business class flights from skylux. Great price and iteanrry. He's been consistently responsive, patient, and helpful. Your complaint is assigned a special ID: 163249 So Im very concerned about making my flight. Many even tell us how thankful they are we told them to use Skylux and how they are hooked on the company's services as well. with your booking confirmation number, and we will get in touch with you My Conf# Q4JGWN and Q53HGH. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback. -Then there's the buying and selling of miles, which is prohibited by the airlines. Avoid SkyLux Travel! These days, he says, "There are fewer of those quirky airlines that were the bread and butter of these consolidators.". :-), Tip for consumers:Ignore these people. The cruise has changed 4 times, but each time Ronnie was able to rebook our flights. 97% of travelers who booked their travels with SkyLux Travel in 2021 have rated their experience positively. 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Dr. Pravin J and Mita Patel. A cushy business class seat like this one from British Airways at a deep discount? Florence was great and helped to answer all our questions and get us a deal that worked well for our schedule. I purchased a great, affordable business class ticket SFO to Istanbul. I was to fly to Zurich then Munich then take a Danube cruise, then stay a few days in Budapest and fly on to Istanbul. Swiss Air told me it was an "Award Ticket", not a passenger ticket. - Flights may not be transferable to another airline. We will gladly assist you. Dear Peter,Amazing feedback. I gave an entire month as target, and LOTS of preferences and conditions such as short transfer time, great price and only lie-flat seats. Companies can ask for reviews via automatic invitations. > Last-minute reservations and emergency adjustments even a few hours before departure. Five scenes of sweaty bull-bears, dad bods, and tatted Lets face it, sequels usually suck. With his clients and to reply email question on booking in timely manner. Book your own tickets. I have repeatedly asked for information on their President and General Counsel, and I repeatedly get ignored. SKYLUX Travel has a consumer rating of 4.36 stars from 460 reviews indicating that most customers are generally satisfied with their purchases. This website is almost a scam. This is the first time we have used SkyLux. We are really happy with this first experience. Might be too good to be true. NEVER use SKYLUX, Tip for consumers:My plain advise is not to use them. I hope to recommend my son and his family of four, after I return from this trip.Please reward him for his devotion to your company, and for exceeding my expectations!! Each time we make plans, Henry brings them to life with highly responsive service and quality options. Direct prices from the airlines were over $8,200 a piece. Thank you in advance. Please send us an email with your ticket number or confirmation number at feedback@skyluxtravel.com. Are there other similar companies to skyluxtravel that are less expensive or better? A Sky Lux agent tried to resell me other tickets costing thousands of dollars more than I already paid. There is no direct numbers to any of the agents.Awful experience . Dear Customer, That's a significant savings, but there are risks involved. We few days ago booked 4 business class multi city trip to Middle East and India with them. First, business class consolidator discounts: Worth the risk? Pablo Devera continues to amaze.He has guided us through our annual search for excellent air service once again and I must say that he is extremely sensitive to our needs and does so in a most professional manner.He is an invaluable asset to your organization and should be commended for continuous quest for excellence. However this time it is real bad experience. Your Business Special Services team and Aman the Supervisor have no sense of customer service, no reply to our email or phone calls and the Special team NONSENSE response to Agent's notes! It's our goal to deliver the highest quality of service to all of our customers so we'd love to learn a little bit more about what prompted your feedback. Discounted Business & First Class Flights - Up to 77% OFF. I remember my first excursion trip, the guide was able to lure and delight us so much with objects, with her stories, that after that I decided "That's it, I have to go again!". The tickets are t even cheaper than what airlines offer. "Make sure the ticket you're flying on you can earn miles. A very simple, yet very comfortable business class seat on Turkish Air. Dont book with them, once you are booked they trap you and there is no customer service after that. Jan Sigetty Boeje, My return journey got cancelled without any action from my side. Our personalized service approach allows us to provide extra care to customers and makes their business class travel arrangements more cost-efficient and effortless. But I have all the receipts. Dear Customer, We received our total credit from a flight booked over a year ago. Even if they now gave me a new ticket I lost all over aspects of my planned vacation. Hello. Thank you for your question. I had an excellent experience dealing with my travel consultant, she went above and beyond to help me with my reservation and also finding the best itinerary and fare. Thank you. After these ticket brokers are in business for a year or two, they get crappy reviews, and then the brokers change their names. - Some so-called consolidators tread a gray area by ticketing customers through illegitimate tactics. Check online reviews and Better Business Bureau ratings. Do NOT use their services.I am warning .This is a criminal thing they do. San Francisco's Zuni Cafe removed tips a year ago. "First, to the extent airfare consolidators are able to offer savings, it's almost exclusively on international premium seats, which can easily cost five times or more the price of a seat in economy. Here's a list of some of the top trending technologies and APIs used by SkyLux Travel. I've used SkyLux countless times to book business class air and have always had a positive experience. Use Next and Previous buttons to navigate, All business class window seat angle toward the window in Virgin Atlantic's new A350, Virgin Atlantic's new lie-flat business class seat on its A350 reclines instead of folding over on its other aircraft, British Airways unique, and kinda awkward, front and rear facing business class seat will soon disappear, replaced by Club Suites. This is the gigantic Polaris business class cabin on the Boeing 787-10. So, in a month, she reached out to me with choices for my trip, all exceeding my expectations. My travel manager Memphis has proved his professionalism and responsiveness in full. www.skyluxtravel.com. Thank you Mr. Frank Hart. Anyone can write a Trustpilot review. We asked the experts, Two people found dead in McKinney Fire as blaze rages along California-Oregon border, Dozens rescued from Pacific Crest Trail as McKinney Fire threatens Yreka, Redwood National and State Parks will no longer let you hike to Hyperion, the worlds tallest tree, Maps: See where the McKinney Fire is burning in Northern California. Gain trust and grow your business with customer reviews. > Priority confirmation on overbooked flights - waitlist cleara Our service is available anytime via phone or email, offering 24/7 global support wherever you are: 855-5-SKY-LUX (USA/Canada), 1-800-018-325 (Australia), 0800-610-1513 (UK), 3159-0744 (Singapore). Dear Customer, Thank you for the 5-star review! Verification can help ensure real people write reviews about real companies. So simple. However, things can sometimes go just fine. Generally I think it's best to consider consolidators only as a last resort, as there are too many things that can go wrong. "People are reselling seats they're claiming as awards." This one does too, but it a really good way like in a two boxes of Kleenex way. Their response to our many written requests for refunds, as had been promised in their promotional materials, has been to send bunches of disconnected words full of errors. with your booking confirmation number, and we will get in touch with you Email Chris. SkyLux Travel is the winner of the Luxury Lifestyle Awards 2022 in the category The Best Luxury Airline Ticket Agency in the USA. Nightmare dealing with agents, Relax: Skylux will take care of the details. Our awards and recognition Skylux Travel (Travel agency) is located in New Castle County, Delaware, United States. Keyes advises: "If you have the time and inclination, it never hurts to see what prices an airfare consolidator can offer. Thank you. Address of Skylux Travel is 919 N Market St, Wilmington, DE 19801, USA. Sign up for our FREE bi-weekly email alerts. I cannot add proof of purchase in this system because there were so many purchases. I wish i knew about them before. That means I couldn't enjoy my destination vacation. This is a carousel. I have lost so much money in dealing with a simple exchange. Easy. Most of all Response our questions and needs in time manner. Take your time to explore SkyLux Travel reviews. There is no supervisor or manager. If you are going to spend thousands of dollars with a consolidator, don't do so blindly. We really appreciate you taking the time to leave us a 5-star review. Tell us in the comments! Thank you for taking the time to leave us this review! I have dealt with Anthony for many years for my travel arrangements. And once you've provided your contact information, prepare for a hard sell that won't stop until you buy a ticket or block their calls. They fixed me and then I found that the hotel was hours away from the city. my e mail is hasanusa@gmail.com, What are your refund and cancellation policies. Please email this ID at feedback@skyluxtravel.com SkyLux saved my $2,500 on each ticket. Melinda was recommended to me by stacey adams at active travel, inc. my email is schubieboawn@gmail.com. An SF restaurant got rid of tips. Fleetwood also suggests paying consolidators with a credit card versus wiring money so you can make a claim if things go wrong. Please contact our Customer Support at 855-507-9771 or send us an email at cs@skyluxtravel.com. Despite pushback, it won't bring them back. > Fast service: calls answered live within 15 seconds. Please email this ID at feedback@skyluxtravel.com SkyLux Travel was recommended by a Friend [Mrs. G. Jordon] who was very pleased with the service, special mention to Ms. Tessa Brown. We use cookies for analytics, personalization, and ads. It will make his day! We purchased 2 business class tickets Vancouver-Barcelona and Zurich to Vancouver. I have been talking to the agents (Lavone, Isidore, Ramon) for 6 days and they cannot even make a simple travel date change for one of the flights. Services: > Tailor-made and complex itinerary construction to any part of the world. Reply and action please, I had the most unpleasant experience, the ticket was sold stating it covers airfare and hotel. We are taking a cruise. Great service! This review is an update of a previous one from six or more months ago. If you've not tried Skylux what are you waiting for? SkyLux was recommended by a colleague who has had good experiences. 2022 Trustpilot, Inc. All rights reserved. Sure, they can help you with booking new airline tickets but it is almost impossible to get them to make any changes to the tickets even when the ticket conditions allowed changes. Florence Mansey stayed on the phone through the whole process and found a best deal for our trip. This is bad. > Exclusive Discounts up to 77% OFF on Business or First Class International Air Fares. I have been reaching out to them via multiple emails and calls but no response from Skylux.This is my worst experience with any travel agency. Spike is very good at what he does but he sounds of a bit rude, I strongly suggest that he come across Polite The continue reading. Its servers now want them back. Will definitely recommend, Normally I book my flights using Momondo, Kayak, Expedia or another web search engine. We've spoken to Michelle many times in the past but never booked a trip with her due to one thing or another. > Corporate Travel Management. The trip was cancelled and I lost almost $10,000 for not being able to enjoy the many things I expected to. Im still in Bocas and there are protests and riots happening in Panama City. Dear Customer,Thank you for contacting us.We are sorry to hear that you had a bad experience. As our cruises got cancelled in the last moment Dime accommodated us with return flight changes. Cesar will be naked poolside for Island continue reading, We met Johnny Mercy at Xbiz in Miami. Services: Since 2015 we have been accredited by BBB and hold the highest A+ rating. I didn't have protection plan and thought that I lost my money. I have no idea what an Award ticket is; I only know I paid for something I did not receive. > In-flight seat and meal assignments. She never lost her patience and was always quick to respond to new requests Finally, we booked a trip with her, SFO to Bali, Perth to SFO She found us a great schedule and price.