Next, go to the app you use to stream music. 2014 Jeep Grand Cherokee Limited, EcoDiesel - Current ride. There should be some button by it that you can click on to forget your UConnect. 4. Many potential problems could be causing the issue of your UConnect not connecting to your device through Bluetooth. However, users desiring the latest and greatest features may have to purchase the Uconnect Access System, which calls for monthly subscriptions. Doing this will set your device back to its original settings and erase any personal preferences you have saved. Uconnect is a feature in some Chrysler and Dodge vehicles. Once you turn the volume up, you should hopefully hear your music now. Press the "Menu" key on the right side of the radio. This will reset the system and should fix the problem. Once you have the software downloaded, plug the USB device into your car and wait for the Uconnect system to recognize it. One of the most common reasons is that the system is not properly paired with your phone. Once you are in the Bluetooth menu, activate the search or find feature. I'll try again when I leave work and see if anything has changed. A forum community dedicated to Jeep Compass SUV owners and enthusiasts. These dierences give each device a dierent way of going through a network settings reset. Once you can figure out how to reset the network settings on your device, follow them and complete the steps. UConnect is constantly including new features and fixing any bugs customers complain about. To fix this, go to your phones Bluetooth settings and find the Uconnect connection. Then follow the instructions to check the signal strength. In order for Uconnect phone to operate, you must have a Bluetooth-enabled mobile phone. If youre still having problems, the next thing you should check is the Uconnect systems signal strength. Some of the things you can do with the app include: The app is free to download and is compatible with most Android and iOS devices. You can also go in person to your local dealership or body shop. Once youre on the website, follow the instructions to check for updates. Restart the phone if you havent already. You can find more articles on their website with potential solutions that can help you out. If you still cant get it to work, we recommend that you contact Uconnect customer service for further assistance. To check the signal strength, go to the Uconnect website and enter your cars model and year. Confirm that Uconnect is selected when your phone locates Bluetooth devices in range. I hope this article was helpful. If restarting your phone doesnt work, the next thing you should try is deleting the Uconnect Bluetooth connection and pairing it again. General Altimax RT43 Road Noise Is It Too Loud? Copyright 2022 Techzillo Ltd. All rights reserved. If you decide to use Youtube, you must keep your device unlocked and Youtube open for music to play or upgrade to Youtube Red to be able to lock your device and still have music play. I have the 5 inch uConnect on a Renegade Trailhawk, and the Bluetooth connectivity problems are driving me crazy. They can access your car and determine if the problem is caused by something internal that will need a repair. Hopefully, this reset will allow your device to figure itself out, and your UConnect will be potentially working as usual for you. Once you get to the website, type in the seventeen numbers that make up your vehicle identification number into the box. Your device was having some problems of its own. If there are any updates available, download and install them. 2. Your issues with your UConnect could be quickly solved with this update. Once it does, follow the on-screen prompts to install the updates. Make sure you see a pause button when you are in Currently Playing. Read our. Use a compatible phone with Uconnect. Reaching out to UConnect and your car manufacturer are more possible ways to connect your device. One way to solve this is by going into your device and forgetting UConnect as a device. If you cannot find the buttons, you can also turn the volume up in the app you use to stream music. After the updates have been installed, restart your Uconnect system and try to connect your phone again. If you own any car other than a FIAT, call 1-877-855-8400 for assistance. A force restart may also solve issues with your device not connecting via Bluetooth to your UConnect. To do this, go to your phones Bluetooth settings and ensure that the discoverable mode is turned on. Doing this will change depending on your device to try and access your UConnect. Kingston holds a Bachelor of Arts in English from Mills College. To figure out how to perform a master reset of the UConnect system, searchperform a master reset of the UConnect system [your car]. Make sure you include the exact model you have and the year. Fix 2 Use Another App Like Apple Music, Spotify, YouTube, and Soundcloud. Other phones may require that you access the Bluetooth option in the Settings menu. 6. If it is, you can chat with a customer service representative right on the app. Once you can figure out how to reset the network settings on your device, follow them and complete the steps. Enable Bluetooth on your phone. First, you need to find out whether there are software updates available for your Uconnect system. Doing this will change from device to device but is pretty similar. Users can enjoy hands-free, voice-activated calling using the phone component of Uconnect. Fix Increase the Volume on Both Uconnect and Your Phone. For a better experience, please enable JavaScript in your browser before proceeding. To fix this, you will need to change the song you are currently playing. Anyone else care to try and duplicate the issue? You can use the free version with an account or upgrade, whichever works best for you. Fix 2 Check the Security and Auto Accept Prompt On Your Device. You can try playing the song that broke your UConnect again. There are a few reasons why this message may appear: CarPlay is a feature that allows you to use your iPhone with the Uconnect system. Is The Dodge Journey Considered a Van or SUV? She is a professional screenwriter and young-adult novelist and was awarded the Marion-Hood Boesworth Award for Young Fiction in 2008. Each version will have dierent settings, changing how you perform a master reset of the UConnect system. If you have any further questions, please feel free to reach out to me in the comments section below. 1. Fix Perform a Master Reset of the Uconnect System. If youre experiencing problems with your Uconnect Bluetooth system, we recommend that you try the following troubleshooting tips. Once you can learn how to update your device, update it if one is available. You can play any song you want. Look for UConnect. If it does and functions, your issues have been solved. To update your UConnect, follow these steps. To restart your device, turn it o. Start with your car in Park and the ignition ON, With your phone in hand, push the Phone button on your Uconnect system, Uconnect will then give instructions on how to begin the pairing process, Confirm the passkey shown on your Uconnect system matches the one on your phone, If it does, select Pair or OK. If not, repeat the process from the beginning, Follow the voice-guided prompts or refer to your phones owners manual to complete the process, Be sure to have your phone within close range (about six feet) of your Uconnect system during the pairing process, Once the initial setup is complete, your phone will automatically connect to Uconnect each time you enter your vehicle, From the main menu, select Settings, Then scroll down to About Phone or About Uconnect, Here you will see your Uconnect system listed along with the version number, Push and hold the Phone button for about 30 seconds, The system will restart itself and go through the initial setup process, The audio file youre trying to play is corrupted, The Bluetooth connection between your phone and the Uconnect system is weak, Your phone is not compatible with the Uconnect system, Make sure your phone is connected to the Uconnect system via Bluetooth, Check for updates and install them if necessary, Restart your phone and the Uconnect system. Once you turn o your device, leave it o for a couple of minutes so it can fully restart. Come join the discussion about performance, trail riding, parts, classifieds, modifications, troubleshooting, maintenance, and more! The Bluetooth version should be listed. Restarting your phone is easy. Heres how to do it. First, go to driveuconnect.com/support/software-update.html. Managed to replicate it tonight on accident, lol. Uconnect will only work with a Bluetooth "Hands-Free Profile," version 0.96 or higher. Once you get into your car, are you super excited to use UConnect to play your music and hit the road? If your song is not playing, there is no way you can hear it through your UConnect. Another common reason is that the Uconnect system does not have a strong enough signal to connect with your phone. In case that doesnt work, try resetting the Uconnect system or connecting your phone to the system via Bluetooth. If it does and functions, your issues have been solved. In this article, we will provide a comprehensive troubleshooting guide to help you fix the problem. Note that you will need a minimum 4GB of free space on your USB drive to install the updates. Click "Compatible Phones.". Look at your stereo system to increase your cars volume. First, check for updates and install them if necessary. I tried to repair, but when I click on Add a device it immediately says pairing unsuccessful, and gives me a web page to visit for "compatible devices." The reason you are unable to hear any music being played on your UConnect might be that you have to turn up the volume on your stereo system in your car or on the device you are connecting via Bluetooth. UConnect is commonly used in car brands like Ram, Alfa, Romeo, Chrysler, Dodge, Jeep, Wagoneer, and FIAT. Anyone else have this issue or know how to fix it? The device you connect to your UConnect via Bluetooth might need an update. Select "Settings" from the main menu on your phone. If you think the issues with your UConnect are temporary, you should stick with the free service since you will be using your preferred app again. Try this link and enter your VIN to see if there is an update. 2017+ Jeep Compass Forum: New Jeep Compass Forums, 2017+ Jeep Compass Complaints, Issues And Problems, The Fora platform includes forum software by XenForo, 2nd Gen Jeep Compass Forum General Discussion, Repairs - Mechanical problems and questions, VerticalScope Inc., 111 Peter Street, Suite 600, Toronto, Ontario, M5V 2H1, Canada. Performing a master reset of the UConnect system will significantly change depending on what car you own. There are several reasons why your Uconnect Bluetooth system may not be working. Fix 3 Getting in Touch with the Manufacturer. To perform a factory reset on your device, you must search How to do a factory reset on [your device]. Every device is dierent, has dierent settings, has other buttons, and is made by other companies. 5. Hopefully, an update is all you need to get your UConnect working again. When your Uconnect Bluetooth is not working, you need to remove the battery from your phone and perform a hard reset. Uconnect regularly releases new software updates that can improve performance and fix bugs. Your UConnect might need to be updated to start working for you. No pairings show on either device. I can enter pairing mode on my phone, but I can't on UConnect. To do this, press and hold the power button for about 30 seconds. Got in the Compass this morning and headed to work like any other day. The Uconnect system is compatible with many different Blackberry models: HTC, LG, Motorola, Nokia, Palm Treo and Centros, Samsung, Sanyo and Sony Ericsson phones. If you are unsure how to turn o your device, look it up, and you will be met with plenty of information on how to turn o the device you are using. David Johnson is a freelance writer with 9 years of experience writing for Techzillo and other established tech outlets like iMore. How Do You Pair It? However, this may be the only way to fix your UConnect, so you must be okay with this reset. Select "Phone Info or System Info." There are a few reasons why the Uconnect system will not connect properly with your mobile phone. Checking your version of Bluetooth varies per phone. If you have a Chrysler, you can submit a form requesting service at chrysler.com/webselfservice/chrysler/EmailPage.html. Another reason why your UConnect is not working is that you need to check the security and auto accept prompt on your device. Then, in your phones Bluetooth settings, erase the pairing history with your Uconnect system, which is generally found in the Phone section. 1. 5. If no updates were available for your vehicle identification number, then your UConnect being outdated was not the cause of your issues. Si Kingston has been an online content contributor since 2004, with work appearing on websites such as MadeMan. Download one that is dierent from the app you were previously using. These dierences make each device have a dierent way of being updated. Fix Forget Uconnect As A Device and Connect Device Properly. Try these troubleshooting tips if youre having problems with your Uconnect Bluetooth system. You can enter all of your preferences back in after the reset is complete. These dierences give each device a dierent way of going through a factory reset. Yes, it looks like I need the update. Box 21-8007, Auburn Hills, MI 48321-8007. These dierences make each device have a dierent way of checking the security and auto accept prompt. I'll try again tomorrow to see if I'm just imagining things or if it's repeatable. Select the Uconnect device. Some well-liked apps for streaming songs include Apple Music, Spotify, Youtube, Soundcloud, Pandora, iHeart Radio, Tidal, and others. I've been using it for the past 2 weeks. You often need to update apps or your phone, so your UConnect is the same. An issue with Song or App Youre Playing From, 5. Your device was having some problems of its own. When doing a force restart, your device will automatically power back up once the reset is complete. You may need to wait a while between forgetting your UConnect and reconnecting. Just click the icon, then select the option to turn the Bluetooth on. Once your device has turned back on, you will have to unlock your device, and then you can again try and get back to utilizing your UConnect. Doing this will set your device back to its original settings and erase any personal preferences you have saved. Doing this will vary depending on the device that you are using since every device has dierent buttons and settings. Then try pairing again. Turn it back on and try to pair your phone with the Uconnect system again. Simply power it off or remove the battery (if possible) and wait a few seconds. Grab your device hooked up to your UConnect via Bluetooth if you still cannot hear anything. When the reset is complete and your device is working again, see if it will now connect to your UConnect. The mobile phone is now paired with Uconnect. Your problems with your UConnect might stem from the song you have decided to play. It seems that if you plug your phone in once you're driving, it causes this issue. After the update is complete, try to see if it will now connect to your UConnect and work. If you own one of these cars, there is a good chance that UConnect is what you use to connect a device to the said car via Bluetooth. To update your device, you will need to search How to update [your device]. Every device is dierent, has dierent settings, has other buttons, and is made by other companies. A forum community dedicated to Jeep Renegade owners and enthusiasts. Copyright 2022 Leaf Group Ltd. / Leaf Group Media. To reset network settings on your device, you will need to search How to reset network settings on [your device]. Every device is dierent, has dierent settings, has other buttons, and is made by other companies. Turning o the device you are using to try and play music on your UConnect is another potential solution for getting your Bluetooth to work. However, if your UConnect is still not working with your device after reconnecting it, another cause for your problems with your UConnect. I'll try doing it with a USB tomorrow and will post the results. If you are unsure what these numbers are, click on Locate Your VIN, and the website will help you find them. The Uconnect Access App is a smartphone app that allows you to control various functions of your car via your phone. All the settings and preferences saved to your UConnect will be erased if you decide to do this. Save my name, email, and website in this browser for the next time I comment. Then power it on again and try to connect to your Uconnect system. To check for updates, go to the Uconnect website and enter your cars model and year. You can do this by visiting the Uconnect website and entering your cars model and year. Sometimes the connection needs a quick reset, and doing this will do just that. Otherwise, if you think you need to switch apps permanently, you can look into the advanced services to see what the app oers. Verify the Bluetooth version on your phone. Once you change the song, you are good to go if your UConnect starts working. Heres how to find out: If you need to reset your Uconnect system, heres how: A lot of users have experienced success by updating the Uconnect system. UConnect also has a customer service website which is driveuconnect.com/contact-us.html. If your device is not correctly connected to your UConnect, then it will not work. Doing this will take it a step further than normally restarting your device, as it is a force restart. I know my Pixel 2 XL is compatible. The first thing you should try is restarting your phone. Many people are reporting that their Uconnect Bluetooth is not working properly. The Fora platform includes forum software by XenForo, https://www.driveuconnect.com/software-update/, VerticalScope Inc., 111 Peter Street, Suite 600, Toronto, Ontario, M5V 2H1, Canada. There will be a knob located somewhere that has Volume written under it. You can try a factory reset on your device to make it connect to your UConnect via Bluetooth. Tap on it and select Forget This Device. Then try to connect your phone to the Uconnect system again. If you have a FIAT, call 1-888-242-6342 for assistance or submit a form for help at fiatusa.com/webselfservice/fiat/EmailPage.html. If these settings are not working, fix them however you can. Come join the discussion about performance, modifications, troubleshooting, maintenance, towing capacity, and more! If your music is not playing, ensure you have pressed play on your device. Android Auto connects and seems to work fine, except no Bluetooth to make the phone call or play music. His focus and key interests are Apple and accessibility as well as consumer technology in general. However, this can be an annoying solution. Companies must constantly update their devices to fix any bugs customers have complained about and oer new features to their users. To check the security and auto accept prompt on your device, you must search How to check the security and auto accept prompt on [your device]. Every device is dierent, has dierent settings, has other buttons, and is made by other companies. If your device needs an update, that could be why it is not working with your UConnect. Another thing you can try is making sure that your phones discoverable mode is turned on. If so, are you having problems with it? while i havent had this exact issue, ive noticed when streaming music that bluetooth will just disconnect, then immediately reconnect about every 15 minutes. If you have one, consult your phones owners handbook to see whether it can be removed. Went to make a phone call and it said no device connected!? Once you check these settings and ensure they are correctly working, keep trying to connect your device to your UConnect. 2. This reset fixed those issues, and you can enjoy listening to your favorite songs in your car again. 3. THANK YOU! If you want to listen to music on your UConnect, you must try another app, even though it means not using your favorite app. If youve tried all of the above and youre still having problems, you may need to reset the Uconnect system. Something else is still wrong, and you will need to try dierent solutions to make your UConnect work again. However, if you use Youtube Red, the premium service Youtube oers for $10 a month, you can lock your device, and a song will continue to play. Turn it to the right to increase the volume. If its not working, here are a few things to check: If you still cant get CarPlay to work, contact Uconnect customer service for assistance. (Complete Guide). This can be incredibly annoying because maybe the song that has issues with your UConnect is your favorite song. If youre still having problems, its a good idea to check for updates. 4. You will also be able to find the manufacturers number. This is the default passkey for the Uconnect system. Now that you have reconnected your device to your UConnect, see if this solves your issues. Open up your device to connect to your UConnect via Bluetooth. Turn on the car stereo and enter the Bluetooth pairing code. Otherwise, you might start following steps for a Jeep Wrangler Sahara when you have a Jeep Wrangler Rubicon. This will cause you to have improper instructions on how to perform a master reset of the UConnect system. If you went to a dealership, they could send you to the nearest body shop so that you can get your UConnect fixed. Pair the mobile phone with Uconnect. These apps oer a free version of some sort but also have an upgraded service you can purchase. You have entered an incorrect email address! How To Reset The Toyota Entune Troubleshooting Common Problems, 2022 Car, Truck and Vehicle How To Guides - Vehicle Freak, Kia Sportage Wont Start: Causes And Fixes. You can also send them mail if you do not want to use your phone or another device to receive help. Various manufacturers also have apps available. If the volume is set too low on either of them or both, you might think your UConnect is not working because you cannot hear anything. Remember that if you are using Youtube, you must keep your device unlocked to play your song. You can also contact them through their website. Click on the play button. If you have ensured that your song is playing on your device, something else is causing your issues with your UConnect in your car. You can try to perform a master reset of the UConnect system to fix your issues with your Bluetooth. This will reset the Bluetooth connection and may fix the problem. This reset fixed those issues, and you can enjoy listening to your favorite songs in your car again. Then follow the instructions to download and install the latest software update. They can fix it right there if you are at the body shop. While this may seem like a mistake you could never make, it is always best to double-check. There may be an issue with your app that is causing your UConnect not to work. The app you use is most likely your preference for music streaming apps, and you may be paying a fee to enjoy this specific app. Once you forget your UConnect, reconnect to it. Then make sure that the pairing is completely deleted on both the phone and on the car. If all else fails, contact Uconnect customer service for assistance. After a few minutes, you can turn your device back on, completing the reset. Try These 14 Fixes. The cell phone will find the nearest Bluetooth-enabled device, in this case it will find the Uconnect, and list the device in the phone's menu. You can try resetting your network settings on your device to make it connect to your UConnect via Bluetooth. Locate the volume buttons on your device and turn it up. 3. The address is FCA US LLC, P.O. If the answer is yes, dont worry youre not alone. This is for FIAT UConnect customers only. If youre not sure how to install the updates, contact Uconnect customer service for assistance. However, for some reason, your device will not connect to your car through UConnect. If you are positive that the volume is turned up on your device and in your car, then the volume is not why your UConnect is not working. If there is one, click on Update. These settings allow your device to connect correctly to various things, including your UConnect because you connect to it via Bluetooth. When the reset is complete and your device is working again, see if it will now connect to your UConnect. The Uconnect system allows you access to information, as well as entertainment. If prompted by the phone, enter "0000." Open up your app that you stream music through and pick another song. Here is how to pair with Uconnect for new users: Not sure which version of Uconnect you have? Possible Cell Phone Malfunction (Glitch or Bug), 4. Hopefully it was a 1 time fluke. Open up the setting on your device and then go to Bluetooth. When your Uconnect Bluetooth is not working, dont despair. You may also be interested in this article: Does the Dodge Caravan Have Bluetooth? For a better experience, please enable JavaScript in your browser before proceeding. Fortunately, Uconnect updates are free to download. I looked through my phone and the pairing for the UConnect had been removed. Sadly, you will need to try playing another music to fix your problem. Your Uconnect may need an update. Open up the app and look for your Currently Playing. You may think your trip is ruined now. If you see a play button, your song is paused. Once done, try connecting your device to your UConnect system in your car. Why Is My Uconnect Bluetooth Not Working? If you go to your app store on your device, you can search for your manufacturer and see if this is an option. Then turn off your cars ignition for a few seconds. JavaScript is disabled. That is why you must include every detail about your car when looking up how to perform a master reset of the UConnect system. Do you have a Uconnect Bluetooth system in your car? So many apps today stream music, so trying another app may be your solution. With a little troubleshooting, you should be able to get your Uconnect Bluetooth working again in no time. This will allow the Uconnect system to find and connect to your phone. There are a few things you can try to get it up and running again. I'm hoping someone might be able to advise me on a setting I'm missing. The website will walk you through how to do it as it changes for each car model. To reach your vehicles manufacturer, search for the manufacturer and customer service. JavaScript is disabled. However, if your device did not have an update available, then that is not why your UConnect is not working with your device. Restarted the phone with no change. Since every device has dierent buttons and settings, search the device you are using along with force restart, and you will easily be able to locate how to force restart your device. If youre using an iPhone, its possible that Uconnect is already connected to another device. You can talk to someone in person about your issues with your UConnect at these places. If you decide to call, you must go through some prerecorded messages before contacting a live customer service representative. You will be able to find a website where you can get in touch with a live customer service representative who can help address your issues with UConnect. Some phones, like the HTC Imagio, have a Bluetooth icon conveniently located in the main menu. It will take a few moments for your update to complete. An easily fixable mistake could be causing all of your issues with your UConnect. Then click the "Getting Started" link at the top of the page. You will now see a screen telling you if there are any updates available for your cars UConnect system or not. UConnect Bluetooth Not Working? Thankfully, there are also many solutions you can quickly try to get your UConnect working again and allow you to enjoy the audio content you want. Once you have them working, try to connect your device to your UConnect once more. Once you see the pause button, your song is playing. If the signal is weak, it may be causing the problem. However, there is a simple remedy of just turning up the volume on these to listen to the music already playing through your UConnect. Now that your device is powered back and you have ocially reset it try connecting it through Bluetooth to your UConnect. To do this, go to your phones Bluetooth settings and delete the Uconnect connection. Worked just fine on the way home today, although I did have to repair the 2. Techzillo Ltd is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to amazon.com. Follow these steps to see if the music is playing on your device. 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